Answer
Jan 20, 2026 - 06:07 AM
Please see our return policy below. Of course, if you have any questions to make sure it is a right fit for your needs, please give us a call at 800-891-1094 and one of our Pros will be happy to assist. We look forward to serving you!
Return Policy
At Colman & Company, Inc., we understand that sometimes products need to be returned. We strive to keep costs low and ask that customers be extra certain of what they wish to order. All of our products are assembled and may vary slightly from the photographs on the website. In the case of wishing to substitute one product for another, after the returned product is deemed unused and re-sellable, we will work out the product exchange and add/subtract any needed monies from the original sale. Shipping charges for exchanges are paid by the customer. A restocking fee of 30% will apply if re-sellable products are returned solely with no requested exchange. All returns requested to be credited back to your credit card, are subject to our 30% restocking fee. Returns that are credited back to your C&C online account, are subject to a 20% restocking fee. No substituting or returning of products will be allowed after 10 days have passed from the time of purchase.
ALL software, parts, and equipment sales are final - no exceptions.
SHIPPING charges cannot be refunded.
